Shipping policy

Shipping Policy

Thank you for shopping with us! We carefully package each order to ensure your jewelry arrives safely and beautifully.

Processing Time

Orders are typically processed and shipped within 3–5 business days after your order is placed. Orders are not processed or shipped on weekends or major holidays.

Please note that processing times may be slightly longer during holidays, sales, or periods of high order volume.

Shipping within the United States

We currently ship within the United States only. At this time, we do not offer international shipping.

Available shipping options and costs will be displayed at checkout. Once your order has shipped, you will receive a confirmation email with tracking information when available.

Delivery Times

Shipping times vary depending on the shipping method selected at checkout and the destination. Please keep in mind that estimated delivery times are provided by the shipping carrier and are not guaranteed.

We are not responsible for delays caused by the shipping carrier, weather, holidays, or other circumstances beyond our control.

Lost, Stolen, or Damaged Packages

Once an order has been shipped and transferred to the shipping carrier, we are not responsible for packages that are lost, delayed, or stolen after delivery.

If your package appears to have been delivered but you cannot locate it, please check with household members, neighbors, and your local delivery carrier. You may also contact the carrier directly to file a claim.

If your package arrives damaged, please contact us as soon as possible with photos of the damaged package and jewelry so we can determine the appropriate next steps.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible.

We will do our best to accommodate address changes before an order ships. Once an order has been shipped, we cannot guarantee that the address can be changed.

Additional shipping charges may apply if an order is returned to us because of an incorrect or incomplete address.

Questions

If you have any questions about your order or shipping, please contact us at pars.parsian.2017@gmail.com. We're happy to help!